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We share our latest insights and advice on learning and development.

development

September 8, 2023

Modern leadership: Mastering the art of influence and persuasion

In the world of modern leadership, mastering influence and persuasion sets great leaders apart. In this blog, we uncover the unique dynamics of influence and persuasion, exploring their crucial roles in effective leadership.  Influence vs. persuasion  What’s the difference between influence and persuasion? Persuasion can prompt someone into action or decision without necessarily securing their genuine agreement. In contrast, influence requires investing time in building trust as a foundation for inspiring action or decisions. It’s a process that involves earning authenticity.  The three circles of persuasion  So how do you […]
April 4, 2023

Four ways to enter a flow state of mind

If you’ve ever been completely immersed in a task or felt ‘in the zone’, its likely you’ve experienced a flow state of mind. You might have found this happens when you’re learning something new, being creative such as writing of painting, or taking part in a sport.   Being able to harness a flow state of mind is an important productivity hack. Here’s what you need to know about it, so you can use it to your advantage.   What is flow state of mind?  Flow is a feeling of effortless focus […]
March 2, 2023

Prioritising your workload for personal effectiveness

With our fast-paced lives, prioritising your workload can help you be more efficient and achieve your goals faster. We often find ourselves juggling multiple tasks and wasting precious time on meetings that could have been an email. So how do you make more time for creativity and ultimately become more productive?   Understanding the urgency and importance of tasks coming your way is the first step. Stephen Covey’s ‘Four Quadrants’ is a useful time management tool to help prioritise work tasks and identify those pesky timewasters.  A matrix to prioritise tasks  […]
April 18, 2022

Conflict is Good

Conflict: how can it be a good thing? In May 2021, workplace expert Acas published a report which showed nearly half a million employees resign every year as a result of workplace conflict. It also revealed the potential for increased conflict as organisations try to adapt to changes after COVID-19. There’s a clear benefit to handling conflict early. Not least avoiding stress and impact on team morale. But unpick the problem, and you might find it’s productive and leads to positive change. Here’s why. How can conflict be a positive thing? Many […]
March 18, 2022

Difficult Conversations

How to handle difficult conversations Throughout our careers, we all experience those moments when we’re not happy with someone’s behaviour or performance. It’s easy to put off a difficult conversation. You could be worried about the other person’s reaction and how you might handle it. Or worse, you might convince yourself that ignoring it will mean the matter goes away. But if they aren’t nipped in the bud, issues can escalate, impacting others in the team or customers. How you have a difficult conversation can affect the outcome. So how […]
November 24, 2021

Reflective Questioning – what leaders should be asking themselves now

The pandemic has changed our working practices – perhaps forever. While some people have returned to the office full-time, many are continuing to work entirely from home, with others developing a hybrid arrangement of home and workplace. It’s a period of flux, but it’s also the perfect opportunity to reflect – not least about what we want from leadership. Sharing expectations Your organisation’s situation may be different now – the world around it has changed immeasurably. Objectives and goals may have shifted – and it’s also possible that your team […]