Cube Learning & Development
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We share our latest insights and advice on learning and development.


January 5, 2023

Managing people through change

How to support your team through organisational change  No matter how well you’ve planned organisational change, the tricky bit is engaging your teams to contribute and embrace new ways of working.   New technologies. Changing customer preferences. Competitors eating up market share. The spiralling cost of doing business. Standing still isn’t an option for any of us.   In a recent interview with the CBI, dealing with change is cited as the number one priority for leaders right now.  So, how can you support and coach people through organisational change to influence […]
October 13, 2022

Building rapport through questioning and active listening

So, you’ve made a great first impression and now you need to build a lasting connection by establishing good rapport. Using questions and active listening are techniques you can use to help with this.   Useful questions to build rapport  You might think all kinds of questions are useful when building rapport, but that’s not the case. Here are the ones you need to focus on.  Open questions. These are questions you can’t answer ‘yes’ or ‘no’ to and help initiate conversations. Try asking how, why, what, where, what, when, who, […]
April 18, 2022

Conflict is Good

Conflict: how can it be a good thing? In May 2021, workplace expert Acas published a report which showed nearly half a million employees resign every year as a result of workplace conflict. It also revealed the potential for increased conflict as organisations try to adapt to changes after COVID-19. There’s a clear benefit to handling conflict early. Not least avoiding stress and impact on team morale. But unpick the problem, and you might find it’s productive and leads to positive change. Here’s why. How can conflict be a positive thing? Many […]
August 26, 2021

Is work/life blend the better aspiration?

Is work/life blend the better aspiration? In our blog ‘The new normal’ we explored the immediate reactions that going back to work could cause.  There’s a very real transition that many will need to make and it’s important to start preparing how you want to deal with this change. There’s also the long-game to think about.  We’ve had almost 18-mths of more flexible, agile working that recognises outputs and delivery more than physical presence in an office.  As a society, we’ve shown that we can change, quickly, and make it […]
June 28, 2021

Part 2: Resilience – putting your resilience into bootcamp

Personal development, whether in the workplace or at home, is something we associate with learning a new skill or getting better at one we already have.  However, as a general rule we tend to focus on more practical subjects whilst not always creating space to develop our emotional skills.  Conversely though, by investing more in our emotional intelligence, performance improvements are usually a welcome consequence. Our levels of resilience, as we discussed in our last blog, are to some extent pre-programmed and no amount of brain-training is going to change […]