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We share our latest insights and advice on learning and development.

skills

August 3, 2023

The power of assertiveness: learning to say no to your boss

The fear of saying no to our managers at work often weighs heavily on our minds. As employees, we strive to be liked, and seen as productive and valued team members, which can lead to a habit of saying ‘yes’ to every request that comes our way. However, constantly taking on more than we can handle leads to overwhelming workloads, increased stress, and less ability to prioritise effectively.   In this blog, we’ll explore the importance of assertiveness and discuss strategies for learning to say no to your boss in a […]
May 9, 2022

The Thomas-Kilmann model for managing conflict – choosing the right conflict response

In the last blog, we discussed how conflict, if carefully handled in a timely manner, can actually be beneficial to businesses. (link – conflict is good) This time, we’ll focus on the Thomas-Kilmann model, which outlines a range of responses conflict can elicit in people and how managers can actively tailor their responses to be more appropriate – and ultimately more successful – in resolving the issue.   If you’re dealing with conflict, you’re bound to have your own personal preferences for how you approach the situation. It’s important, though, to make […]