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Blog

We share our latest insights and advice on learning and development.

workplace habits

October 8, 2023

Mastering personal impact: The power of assertiveness

As we navigate our careers, how well we communicate, work together and express ourselves shapes our path. This blog dives into personal impact, spotlighting assertiveness and cooperation. We’ll look at common behaviours like aggression and passivity, see why they’re not ideal, and discover why assertiveness is the best way to communicate effectively.  What is assertiveness?  ‘Assertiveness is an honest and appropriate expression of your feelings, opinions and needs’ according to Hadfield and Hasson. It’s about standing up for yourself and your rights while maintaining an open and respectful attitude toward […]
May 3, 2023

How to stop procrastinating at work and get more done

We’re all guilty of putting things off or overthinking situations, but how do you stop procrastinating and get more done at work? First, we need to understand what procrastination is and why we do it.  What is procrastination?  Procrastination is a common problem, causing stress, anxiety, and often a sense of guilt. Dr Piers Steel, one of the world’s pre-eminent researchers on procrastination, defines it as ‘the voluntary postponement of an unpleasant task, often against one’s better judgement.’  If you spend your time dragging your feet and delaying the inevitable, […]
March 18, 2022

Difficult Conversations

How to handle difficult conversations Throughout our careers, we all experience those moments when we’re not happy with someone’s behaviour or performance. It’s easy to put off a difficult conversation. You could be worried about the other person’s reaction and how you might handle it. Or worse, you might convince yourself that ignoring it will mean the matter goes away. But if they aren’t nipped in the bud, issues can escalate, impacting others in the team or customers. How you have a difficult conversation can affect the outcome. So how […]
September 11, 2021

Workplace habits – adapting after the pandemic

If you have worked in an office during any part of your career, there are some things that are just comfortingly familiar, regardless of who you work for.  Having someone else make you a brew as part of a round.  Catching up with a colleague hogging the photocopier to pass the time until your printing is done.  Shaking hands with your visitors as you welcome them to your site. But what happens when these corporate comforts are no longer appropriate?  Alongside vaccination, social distancing and enhanced hygiene measures are still […]