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We share our latest insights and advice on learning and development.


September 14, 2022

Making a good first impression – tips for building rapport

It’s your time to shine, so how do you make a good impression? Whether you’ve secured an interview for your dream job, or scheduled diary time with a new client, it’s important to make a good first (and lasting) impression to guarantee success.  According to researchers, it takes just seven seconds to make a first impression on someone. A further statistic claims it takes only a tenth of a second to form an impression of someone from their face. That’s both interesting and terrifying, considering body language and non-verbal communication […]