The power of assertiveness: learning to say no to your boss
August 3, 2023Mastering personal impact: The power of assertiveness
October 8, 2023In the world of modern leadership, mastering influence and persuasion sets great leaders apart. In this blog, we uncover the unique dynamics of influence and persuasion, exploring their crucial roles in effective leadership.
Influence vs. persuasion
What’s the difference between influence and persuasion? Persuasion can prompt someone into action or decision without necessarily securing their genuine agreement. In contrast, influence requires investing time in building trust as a foundation for inspiring action or decisions. It’s a process that involves earning authenticity.
The three circles of persuasion
So how do you get the best out of people? Imagine three circles harmoniously overlapping like a Venn diagram, each representing a distinctive path to persuasion. These circles offer leaders ways to shape opinions and stimulate actions:
- Position: This circle spotlights your hierarchical standing. While a high position grants some influence, authentic leadership transcends titles
- Knowledge: The second circle revolves around expertise. Being well-informed gives your insights weight, making others inclined to listen to your advice
- Charisma: The third circle radiates likeability. When people find your company enjoyable, they’re more likely to stand by your side
Together, these circles form the art of persuasion. Position, knowledge, and charisma come together to empower leaders to influence and inspire. Imagine starting a new job role. At the outset, your charisma might wield the most clout to get people on your side. As time progresses, the significance of your position and knowledge comes to the fore. Great leaders find balance, synergising all three for the best outcomes.
Robert Cialdini’s six weapons of influence
Psychologist Robert Cialdini shared six important principles he calls “weapons of influence.” These principles show how people respond to persuasive tactics and offer insights to make your persuasion skills stronger. Let’s look at these principles and see how they work in influencing others.
- Likability: Being likeable is key to persuasion. People are drawn to those they know and like. Building real connections makes others open to your ideas
- Reciprocation: This principle taps into our natural urge to give back when we receive. Starting something positive triggers a feeling of needing to give back, creating a cycle of goodwill
- Social proof: What others do affects us. Social proof shows that endorsements, testimonials, and shared wisdom are important in influencing decisions
- Authority: Expertise matters. Showing you know your stuff makes you a trusted guide, giving you more influence
- Scarcity: Limited things are more wanted. Fear of missing out creates urgency. Making something scarce pushes people to act
- Commitment and consistency: Once committed, staying true is important. Encouraging small commitments paves the way for bigger actions and compliance
Using these six principles helps you understand how persuasion works in different situations. Whether you’re a leader or someone wanting to communicate better, these principles show you how people behave and make decisions. When you use these principles in your interactions, you navigate influence effectively, building good relationships and getting the results you want. Need a hand to be more assertive? Take a look at last month’s blog.
Need some help?
Are you eager to refine your influence and persuasion skills? Cube Learning and Development offers tailored training programs and personal coaching to enhance communication and presentation skills. For a commitment-free conversation about our training options, reach out to Chris Burton at 07879 602002.
Featured image courtesy of unsplash