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Cube Learning & Development
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Blog

We share our latest insights and advice on learning and development.

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December 7, 2023

How to have difficult conversations with external stakeholders

In the world of business, having difficult conversations with external stakeholders such as clients or suppliers for example can be a daunting task. Whether it’s telling them they can’t have what they want or challenging a late payment, these conversations often put us on edge. But with UK businesses reportedly chasing around £50 billion in unpaid invoices, it’s time to develop the skills and assertiveness to address these issues directly. Here’s how…  Eat the frog  It’s important to acknowledge that difficult conversations with external stakeholders are often put to the […]
October 8, 2023

Mastering personal impact: The power of assertiveness

As we navigate our careers, how well we communicate, work together and express ourselves shapes our path. This blog dives into personal impact, spotlighting assertiveness and cooperation. We’ll look at common behaviours like aggression and passivity, see why they’re not ideal, and discover why assertiveness is the best way to communicate effectively.  What is assertiveness?  ‘Assertiveness is an honest and appropriate expression of your feelings, opinions and needs’ according to Hadfield and Hasson. It’s about standing up for yourself and your rights while maintaining an open and respectful attitude toward […]
July 26, 2021

Getting ready for the ‘new normal’

The new normal – it’s a phrase everyone is using but the interesting thing for me is that as we do look forward, it’s likely that nothing is going to feel normal for quite a while yet. Much of what we get stability from in our daily routines has changed or shifted.  For the last 18-months, many people have no longer needed to commute to work, or do the tea-round for more than just yourself.  Smalltalk has been limited to the few minutes on a video call before a meeting […]