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We share our latest insights and advice on learning and development.

leadership

March 18, 2022

Difficult Conversations

How to handle difficult conversations Throughout our careers, we all experience those moments when we’re not happy with someone’s behaviour or performance. It’s easy to put off a difficult conversation. You could be worried about the other person’s reaction and how you might handle it. Or worse, you might convince yourself that ignoring it will mean the matter goes away. But if they aren’t nipped in the bud, issues can escalate, impacting others in the team or customers. How you have a difficult conversation can affect the outcome. So how […]
October 12, 2021

Modern Leadership – the last 40 years

As more people return to the workplace with the lifting of coronavirus restrictions, the demands of managing a blended working arrangement of home and office are unprecedented. Managing those who may be anxious about or unaccustomed to their new working set-up places new demands on management. Now is an ideal opportunity to ask questions about the sort of leadership that is most effective in a changed, post-pandemic world. Reflecting on the last four phases of modern leadership can provide an insight into how evolving management styles have altered the working […]