Understanding how we react to change   Cutting costs. Efficiency gains. New technologies. Restructuring. New leadership. Whatever form it might take, change is a given in most organisations as we navigate challenges and grasp opportunities in front of us.  But no matter how well we’ve planned organisational change, understanding and effectively dealing with how people respond is key to effective implementation.  In fact, research from McKinsey & Company found 70% of change programmes fail, pointing out common pitfalls are largely due to “employee resistance and lack of management support”.  Here, we […]