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We share our latest insights and advice on learning and development.

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January 5, 2023

Managing people through change

How to support your team through organisational change  No matter how well you’ve planned organisational change, the tricky bit is engaging your teams to contribute and embrace new ways of working.   New technologies. Changing customer preferences. Competitors eating up market share. The spiralling cost of doing business. Standing still isn’t an option for any of us.   In a recent interview with the CBI, dealing with change is cited as the number one priority for leaders right now.  So, how can you support and coach people through organisational change to influence […]
September 14, 2022

Making a good first impression – tips for building rapport

It’s your time to shine, so how do you make a good impression? Whether you’ve secured an interview for your dream job, or scheduled diary time with a new client, it’s important to make a good first (and lasting) impression to guarantee success.  According to researchers, it takes just seven seconds to make a first impression on someone. A further statistic claims it takes only a tenth of a second to form an impression of someone from their face. That’s both interesting and terrifying, considering body language and non-verbal communication […]