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Cube Learning & Development
Who we work with
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Who we are
Why we're different
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Blog

Blog

We share our latest insights and advice on learning and development.

culture

May 9, 2022

The Thomas-Kilmann model for managing conflict – choosing the right conflict response

In the last blog, we discussed how conflict, if carefully handled in a timely manner, can actually be beneficial to businesses. (link – conflict is good) This time, we’ll focus on the Thomas-Kilmann model, which outlines a range of responses conflict can elicit in people and how managers can actively tailor their responses to be more appropriate – and ultimately more successful – in resolving the issue.   If you’re dealing with conflict, you’re bound to have your own personal preferences for how you approach the situation. It’s important, though, to make […]
March 18, 2022

Difficult Conversations

How to handle difficult conversations Throughout our careers, we all experience those moments when we’re not happy with someone’s behaviour or performance. It’s easy to put off a difficult conversation. You could be worried about the other person’s reaction and how you might handle it. Or worse, you might convince yourself that ignoring it will mean the matter goes away. But if they aren’t nipped in the bud, issues can escalate, impacting others in the team or customers. How you have a difficult conversation can affect the outcome. So how […]
July 26, 2021

Getting ready for the ‘new normal’

The new normal – it’s a phrase everyone is using but the interesting thing for me is that as we do look forward, it’s likely that nothing is going to feel normal for quite a while yet. Much of what we get stability from in our daily routines has changed or shifted.  For the last 18-months, many people have no longer needed to commute to work, or do the tea-round for more than just yourself.  Smalltalk has been limited to the few minutes on a video call before a meeting […]
June 28, 2021

Part 2: Resilience – putting your resilience into bootcamp

Personal development, whether in the workplace or at home, is something we associate with learning a new skill or getting better at one we already have.  However, as a general rule we tend to focus on more practical subjects whilst not always creating space to develop our emotional skills.  Conversely though, by investing more in our emotional intelligence, performance improvements are usually a welcome consequence. Our levels of resilience, as we discussed in our last blog, are to some extent pre-programmed and no amount of brain-training is going to change […]