We respect your privacy and treat your personal data very carefully. We recognise that the personal data you share with us is yours. You are trusting us with it for a specific reason and we take your trust seriously. We have no intention of doing anything with it that you would not expect. If you want it back, or just want to check on it - let us know and we will do our best.
We are registered as a Data Controller with the ICO and we treat all personal data as we should under current legislation.
We collect and process personal data about our:
The information we collect is the minimum we need and may include:
We use this data only for the purposes it was provided. That is almost always to deliver against a contractual obligation we have agreed with you as a client, supplier or employee. Where we do not have a contractual obligation to fulfil, then we will only be collecting information we need for a legitimate reason e.g. responding to an enquiry.
We may collect information through direct correspondence, whenever you engage with us. These engagements may occur via post, email, telephone, using forms available on our website, or in person. Information may be collected when:
Personal information is used to respond to enquiries and administer your account. We may also use it to issue communications to you, such as changes to our services, terms and conditions, or privacy policy. From time to time we may use your information to send offers, promotions, news, and updates that we believe may be of interest to you. You get regular and easy opportunities to unsubscribe.
We may need to disclose any personal data to a trusted third party:
We may also need to disclose information where there is a legal reason for disclosure (e.g. a court order). We will always comply with the current data protection legislation in such cases.
We have an obligation to verify the identity of all clients. We may need to make searches about you with a credit reference agency and would check this with you if the need arose. You have the right to withdraw your consent to these types of checks and searches but if you do, we may have to decline to work for you.
Retention periods for personal information are regularly reviewed, alongside our privacy policy. Your information is only held for as long as is necessary, unless destroying it conflicts with our own legal or regulatory requirements.
Whenever your data is processed we ensure that we always keep your privacy in mind. Suitable safeguards are in place within our organisation to prevent unauthorised access and disclosure of personal information.
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes, however your information may be handled by third party service providers (such as email, hosted data storage and disaster recovery services) as you would expect. When we work with trusted service providers for these reasons, we require them to have taken appropriate steps to ensure that your personal data is protected.
It is your right to request the release, amendment, or deletion of your personal data. We will do this as long as your request does not conflict with any of our own legal or regulatory obligations. You may also object to or restrict the way your personal data is being processed.
Any requests of this nature or queries about our compliance with data protection legislation should be addressed to the Cube Learning Development Limited, Chapel Allerton House, 114 Harrogate Road, Leeds, West Yorkshire. LS7 4NY (by email) chris.burton@cube-ld.co.uk
